Support

We're happy to help.

Questions, bug reports or feedback? Email hello@granicapp.com and we'll get back to you. To report objectionable content or an abusive user, email us or use the ⋯ → Report action on any comment in the app.

How are wait times calculated?

From official road/police sources where available, blended with reports from drivers who are actually at the crossing. Each value shows how fresh it is.

Why can't I submit a wait-time report?

Reporting a wait is only possible when you're physically at the border crossing (within about 10 km). This keeps the data honest. You can always read wait times, set alarms and post comments from anywhere.

Do I need an account?

No. Granica is fully anonymous — no sign-up, no login, no personal data. See our Privacy Policy.

Is it free?

Granica is a one-time purchase — no subscription, no ads, no in-app purchases.

How do I report or block someone?

Open the ⋯ menu on any comment and choose Report or Block user. Reported comments are reviewed and auto-hidden once enough people flag them; blocked users disappear from your view.

How do I turn alarms on or off?

Manage notification permission in Profile → Notifications, and add or remove individual alarms from each crossing or the Alarms tab.

Which borders are covered?

The Balkan and Eastern-Europe corridor — Hungary↔Serbia, Romania, Croatia, Slovenia, Bosnia, Montenegro, North Macedonia, Kosovo, Albania, Bulgaria, Greece and Turkey.